DILIP MOHAPATRA

Event analytics is the segment in the dashboard of the Cognitive view app where we analyse the calls between agents and customers. Each call or script is known as an Event. Events and the reviewer...

Complaints can give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal consumer financial laws...

Complaint narratives are consumers’ descriptions of their experiences in their own words. Consider what conclusions may be fairly drawn from reading consumers’ descriptions of their experiences. We...

Our core functions The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that...

CFPB stands for Consumer Financial Protection  Bureau. CFPB aims to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from ...

As FINRA helps to keep investors and their investments safe, to ensure this protection it enacts rules and publishes guidance for securities of firms and brokers.  FINRA rulemaking process includes...

FINRA stands for Financial Industry Regulatory Authority. FINRA is dedicated to protecting investors and safeguarding market integrity in a manner that facilitates vibrant capital markets. To prote...

KRI stands for Key Risk Indicator. It is a metric that predicts potential risks that can negatively impact businesses.

KPI stands for Key Performance Indicator. It is a metric that measures how projects, individuals, departments, or businesses perform in terms of strategic goals and objectives.

The term 'breach' means violation of any law. In other words, we can say that the act of breaking or violating a law, promise or any agreement is known as a breach. Our Cognitive View supports the...