With Compliance Non-Adherence you can know about the behavior of each Agent and whether or not they follow the compliance and rules.
What to look for?
Legal obligations: As per regulations, controlled by the Australian government.
Service obligations: Depends on specific company regulations.
Click on Service to land on a new page bearing a list of the following:
- service obligations,
- their count,
- and a button that directs to event Register.
You can check all the obligations by scrolling till the last and learning about them.
Next, click Go To Event Register and get directed to a new page. Here, you get event details with ID and related information.
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